Talk To Us
IBI TRADE
Sundays 9:00 a.m. – 4:10 p.m.
Mondays – Thursdays, 9:00 a.m. – 5:45 p.m.
Fax: 03-5190329
Equity plan service customers (employee options, etc.), please call: 03-6849282
Sundays 9:00 a.m. – 4:00 p.m.
Mondays – Thursdays, 9:00 a.m. – 5:00 p.m.
Sundays 9:00 a.m. – 4:10 p.m.
Mondays – Thursdays, 9:00 a.m. – 5:45 p.m.
Mondays – Fridays 9:00 a.m. – 11:00 p.m.
*Over holidays, please note the information about changes in hours of activity on the online trading page, under news and notices for online traders*
The latest time to receive orders for the same trading day is the time trading on the stock exchange in Israel/the US/Europe closes
Inquiries regarding Israel Brokerage and Investment IBI Ltd. accounts may be sent to the Public Inquiries Officer, Adv. Oren Ofek, VP and Chief Legal Counsel.
Contact info
Israel Brokerage and Investment IBI Ltd.
9 Ahad Ha’am, Shalom Tower, Tel Aviv 61219101
Information required with each inquiry
Name of inquiring party, ID number, address to send the response and phone number for any questions.
Description of the inquiry in as much detail as possible, including the name of the account holder and account number.
Supporting documentation.
Inquiry response time
Response time is 21 business days from the date the inquiry is received.
In exceptional cases, the response time will be long and notice of such will be sent.